Privacy Policy & Terms of Service | Tobis Online Academy

Last Updated: June 02, 2025

Privacy Policy

At Tobis Online Academy, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

Register for an account or enroll in courses
Complete forms on our website
Participate in online classes or activities
Contact us for support or inquiries

The types of personal information we collect may include:

Student and parent/guardian names
Contact information (email, phone, address)
Payment and billing information
Academic records and performance data
Technical data (IP address, device information)

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide and maintain our educational services
To process enrollments and payments
To communicate with students and parents
To monitor academic progress and provide feedback
To improve our website and services
To comply with legal obligations

3. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

Secure servers and encryption technologies
Regular security assessments
Limited access to personal data
Secure payment processing

While we strive to protect your information, no electronic transmission or storage is 100% secure.

4. Data Retention

We retain personal information only for as long as necessary to:

Provide our educational services
Maintain academic records as required by law
Resolve disputes or enforce agreements

Student records are typically retained for 5 years after program completion.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

Right to access and receive a copy of your data
Right to request correction of inaccurate data
Right to request deletion of your data
Right to restrict or object to processing
Right to data portability

To exercise these rights, please contact us at privacy@tobisonlineacademy.online.

6. Children's Privacy

We are committed to protecting children's privacy online. For students under 13 (or 16 in some jurisdictions):

We require parental consent for data collection
We limit data collection to educational purposes
Parents can review and request deletion of child's information

7. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website and updating the "Last Updated" date.

8. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Tobis Online Academy
Email: tec@tobiseduconsult.com
Phone: +234 916 047 5780

Terms of Service

These Terms of Service ("Terms") govern your access to and use of Tobis Online Academy's website and services. By accessing or using our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing or using our services, you confirm that:

You are at least 18 years old or have parental consent
You agree to comply with these Terms
You are responsible for all activities under your account

2. Account Registration

To access certain features, you must register for an account. You agree to:

Provide accurate and complete information
Maintain the security of your credentials
Notify us immediately of unauthorized access

We reserve the right to suspend or terminate accounts that violate these Terms.

3. Payment and Fees

Our fee structure is as follows:

Tuition fees are due before course commencement
Payment plans may be available for certain programs
Late payments may incur additional charges

Refund Policy:

Full refund if withdrawal occurs before the first class
50% refund if withdrawal occurs within the first week
No refunds after the second week of classes

4. Student Responsibilities

Students agree to:

Attend scheduled classes and complete assignments
Maintain academic integrity (no cheating or plagiarism)
Respect instructors and fellow students
Use school resources appropriately

Violations may result in disciplinary action, including dismissal.

5. Intellectual Property

All course materials, including:

Videos and lectures
Course notes and presentations
Assignments and exams

are the property of Tobis Online Academy and may not be reproduced or distributed without permission.

6. Prohibited Conduct

You agree not to:

Use our services for illegal purposes
Harass or discriminate against others
Share login credentials or access materials
Disrupt classes or misuse communication tools
Attempt to gain unauthorized access to systems

7. Limitation of Liability

Tobis Online Academy shall not be liable for:

Indirect, incidental, or consequential damages
Academic outcomes or university admission results
Technical issues beyond our reasonable control

Our total liability is limited to fees paid for the relevant service.

8. Termination

We may terminate or suspend access to our services:

For violation of these Terms
For non-payment of fees
If required by law

Students may terminate enrollment with written notice, subject to our refund policy.

9. Changes to Terms

We may modify these Terms at any time. Continued use of our services constitutes acceptance of the modified Terms.

10. Governing Law

These Terms shall be governed by the laws of Nigeria. Any disputes shall be resolved in Lagos courts.

11. Contact Information

For questions about these Terms, please contact:

Tobis Online Academy
Email: tec@tobiseduconsult.com
Phone: +234 916 047 5780